Apple Support Services
Bell Techlogix is a leader in delivering Apple services and solutions to academic institutions on a national basis. We have a dedicated education team that supports and consults with K-12 schools and higher education institutions regarding our full suite of solutions that can help you extend the lifecycle of your assets and optimize your investments in Apple technology. This includes software and hardware procurement, as well as advanced services such as on-site deployment, maintenance, help desk and disposal services. This dedicated team represents more than fifty years of experience with Bell, and more than one hundred cumulative years of education technology experience.
Support Desk: Offering a full help desk service or augmenting an existing help desk, Bell can improve your service levels and the productivity of your students and faculty by leveraging our best-in-class contact center, processes and tools.
Triage: A mobile team of Apple certified engineers assesses any single computer or all of your Apple computers to provide you recommendations on the condition, status and health of your assets. They provide recommendations on upgrades, repair and/or disposal options.
Deployment: Having over 25 years of experience in education, Bell knows that deploying technology in an academic environment can be a challenge. We leverage our experience and expertise to address time sensitive schedules with cost-effective delivery solutions that allow your resources to focus on academic initiatives.
Depot and On-site Repair: Bell provides a number of options spanning preventive maintenance, on-site repair, customized maintenance offerings and depot support. Our certified technicians ensure that your investment is protected and your faculty and students remain productive.
Recycling and Disposal: Bell Techlogix can help you optimize the value on your assets by collecting your Apple computers that have reached “end of life,” and processing them for remarketing, recycling or safe and environmentally friendly disposal.
Our education clients have improved the educational experience for their faculty and students. Through our expertise in Apple technology faculty can work more efficiently, students can enjoy better access to resources, administrators can stay connected with staff and families can keep in touch with educators and curriculum.
Bell is a Certified Apple Partner:
- Authorized Apple Service Provider
- Authorized Apple Reseller
- Direct Dispatch Service Provider
- Certifications for all current Apple laptops and desktops
