Remote Monitoring and Management

Your network is the conduit by which employees access their most valuable asset...information. Your business runs on information - product, partner, technical, pricing, financial, customer! Employees need to make real-time decisions based on that information in order to close deals and provide service to customers. Bell leverages its 25 years of experience in deploying and servicing IT and mobile networks to deliver a robust set of network monitoring services to its client base. Bell recognizes that at different levels within your company there are different needs regarding your network. As a result, we have designed our offerings to deliver to:

  • End-users: availability and accessibility;
  • Top management: affordability and security;
  • IT teams: reliability and peace of mind.

Bell deploys a best-in-class platform to monitor your hardware, software and networking equipment in order to diagnose and resolve issues before they arise. When you arrive in the morning you receive a report on what was identified and fixed instead of phone messages, trouble tickets and e-mails on what needs to be fixed so that employees and executives can do their job. Bell offers cost-effective basic Monitoring Services that provide Network Managers:

  • Network and device availability;
  • Alerts and pre-failure indicators;
  • Real-time alerting and monthly reports;
  • Network analysis and recommendations.

Bell also offers advanced Monitoring and Management Services for more complex networks.  These offerings include:

  • Asset Management;
  • Security Assurance;
  • Preventive Maintenance;
  • Quarterly Business Reviews.

Bell combines our Remote Monitoring and Management Services into our other Managed Service Offerings to provide integrated solutions. Our Afterhours Support Services provide small and mid-sized businesses a unique service that keeps the face of their business up and running even when no one is in the office. Our ability to monitor and manage mobile networks gives companies the ability to cost effectively deploy value-added mobile platforms and networks. 

Bell can help you:Reduce IT operating costs;

  • Identify and resolve network issues before they occur;
  • Decrease downtime and increase user productivity;
  • Better manage utilization of assets;
  • Improve the reliability and security of your network.

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