HOW CAN WE HELP YOU?
We excel at performing routine IT functions and projects that reduce IT operations costs, improve IT service performance, and allow our clients to focus on their core business.
Find out how we can help you
SERVICE DESK OUTSOURCING
Flexible pricing and operationl models designed to fit to your business needs.
  • ITIL based processes reduce costs and call volumes
  • Free-up valuable IT resources for core initiatives
Find out how we can help you
IT LIFECYCLE SUPPORT SERVICES
Optimize your investment in hardware and software assets.
  • Procurement and deployment strategies
  • Repair, maintenance and depot services
  • Asset management, refresh and recycle
Find out how we can help you
MOBILE DEVICE SUPPORT SOLUTIONS
Enable, control. manage and secure your mobile environment. 
  • Mobile Device Management tools enable the enhancement of business processes
  • Wireless Networks and Broadband Solutions
Find out how we can help you

Video Case Study: Delivering a virtualization and disaster recovery solution. Learn more

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The Bridge Between Managed IT Services and Business Technology Services

Every business needs technology. As we progress into the future and seek new communication methods, leverage emerging technologies such as enterprise mobility management, and exploit new business trends, we must be ready to adapt quickly. The expertise of Bell Techlogix enables organizations to drive critical business outcomes leveraging information technology.

Bell Techlogix is a provider of integrated technology and service desk solutions for organizations throughout the United States. With over twenty-five years of experience in delivering business technology services and solutions, Bell Techlogix offers its clients strong executive leadership, a proven methodology, an exceptional reputation, and strong industry relationships.

Bell Techlogix is a partner and trusted advisor to clients for designing , implementing, and managing IT services that directly result in decreased costs, increased customer retention, improved service levels and operational efficiencies for small, mid-sized and Fortune 500 companies. Bell Techlogix focuses on enterprises that are regional and national in scope and services a wide variety of industry verticals. We currently employ over 600 people, carrying over 500 certifications from industry leaders like Apple, Cisco, Dell, Epson, HP, IBM, Microsoft and others. We currently manage over 500,000 IT assets for a wide range of customers. This combination of experience and expertise allows us to deliver complete solutions on-time and on-budget.

Outsourced IT Support and Afterhours Help Desk Outsourcing

IT Help Desks are overworked and overloaded. Regardless of size, organizations are challenged with supporting more advanced technologies in the hands of an increasingly sophisticated and mobile workforce...and the standard workday is no longer standard. Customers don't work 8-5 anymore, so your employees supporting them don't either...

   

Bell helps organizations across the nation to reduce support costs, call volumes and first time resolution.  Leveraging leading edge tools and experienced agents, we assist clients in handling afterhours calls, special projects or full IT Help Desk Outsourcing Solutions.

Service Desk first tier resolution (FTR) is a key metric central to enhancing value and reducing costs across the infrastructure support chain. No other data point drives ROI greater than FTR. As service desk resolution increases, the need for backend resources is reduced and greater capacity is freed up to focus on more strategic IT initiatives. Learn how to increase resolution rates.