Bell Techlogix News

Bell Techlogix Bets on Service Desk Solutions

January 15, 2011

Bell Touts Service Desk at 2011 HDI in Vegas!

Bell Techlogix specialists will be headed to Las Vegas in late March to show the world why clients are signing on to its Service Desk Solutions.  Last year was a very successful year for Bell as it expanded this key part of its Managed Services Portfolio.  The expectation for 2011 is - more of the same. Maryann Madsen, Vice President of Service Delivery at Bell says, "What we are finding is that organizations today are looking for a partner that can be flexible in designing pricing and support models.  In addition, they need them to be scalable to address growth, business climate changes or emerging initiatives. We've heard that over and over and have gone to great lengths to make that a differentiator for us."

HDI is a great opportunity to show organizations, Industry Analysts and potential partners why you stand out amongst the competition.  Celebrating its 21st year, it is a leading event in North America with people coming from all over the world to hear the latest on IT Service and Technical Support.  Keynote speakers, workshops and networking opportunities make it a great place to share and learn at the same time. As a regular attendee, Bell will once again take this opportunity to show why it is an emerging leader in the IT Service Desk space.

Bell Techlogix leverages 25 years of experience delivering After Hours Support, Deskside Services and comprehensive Service Desk Solutions to organizations of all sizes across North America. Its 24x7x365 Contact Center utilizes industry leading tool sets like Remedy, I3, Bomgar and others as the heart of its IT Asset Lifecycle Services. Bell's greatest strength is the ability to offer flexible and scalable pricing and delivery models - evidenced by more than 500,000 devices under management.